A traveler expressed disappointment with the food quality during her all-inclusive vacation, likening it to “dog food.” Erin Wells and Jordan Evans had planned a birthday celebration in Crete, Greece, at a highly-rated four-star hotel. Despite spending £2,218 on the easyJet holiday, they found the meals unsatisfactory, leading them to spend an additional £600 on outside dining.
Erin, a hospital administrator, described encountering unlabeled food items and even witnessed a chef unsure of the meat’s identity. Concerns extended beyond the cuisine, as their room experienced flooding, and the pool area exhibited mold, deterring Erin from swimming.
EasyJet is engaging with the couple and the hotel to address the issues, though Erin seeks a full refund, which she doubts will materialize. She criticized the lack of food labeling and poor quality, noting that even desserts were unappetizing and resembled dog food, prompting them to dine elsewhere despite the all-inclusive package.
The couple’s choice of Crete was influenced by positive reviews, but their experience was far from ideal, leading Erin to express disappointment with the hotel’s misrepresentation in promotional materials. While hoping for a refund, she primarily wants the hotel removed from the website to prevent others from enduring a similar ordeal.
An easyJet holidays representative expressed regret over Erin’s unsatisfactory experience and pledged to investigate the matter with the hotel partner to rectify the situation.