Morrisons customers express anger over a new fee for ATM withdrawals, sparking complaints on social media. The fee, implemented at a Morrisons Daily store in Stakeford, is set by an external provider and is part of a trial in select Morrisons Daily locations.
Reports indicate that the cash machine now charges customers for withdrawals, prompting dissatisfaction among shoppers. Concerns have been raised about the sudden introduction of fees, with one customer highlighting the historical practice of free withdrawals. Some individuals have taken steps to contact their Member of Parliament regarding the matter.
In recent years, the UK has seen a significant decline in the availability of free-to-use ATMs, with nearly 19,000 disappearing since early 2018. Data shows a decrease in cash withdrawals by UK adults in 2025 compared to the previous year.
Morrisons faced financial challenges, reporting annual losses due to substantial interest payments on debt. Despite reducing debts by 10%, the company closed the year with a significant debt burden. The retailer attributed stagnant earnings to increased costs and a cyber incident affecting operations during the holiday season.
During the Christmas period, Morrisons experienced a rise in like-for-like sales, driven by strong demand for its premium product range. The company’s chief executive emphasized the positive sales performance amid a competitive market environment.
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